Who we are
Our website address is: http://mortgagesneildowning.com.
‘Our Network is authorised and regulated by the Financial Conduct Authority (FCA). Our Network is
responsible for the quality of the advice that we provide to you in relation to your mortgage and/or
insurance products, where those products are regulated by the FCA.
In the course of doing so, our Network will also process Your Information generally, including Your
Special Data and Criminal Disclosures.
In the course of handling Your Information and Your Special Data/Criminal Disclosures our Network
● Record and store Your Information and Your Special Data/Criminal Disclosures
on Network systems run on secure servers. Your Information and Your Special
Data/Criminal Disclosures will be accessed by authorised employees and
consultants within, or engaged, by the Network as necessary for the purposes
of supervision, training, quality audits, customer surveys and complaint handling
or otherwise to comply with any other legal or regulatory obligation the Network
● Use, and where appropriate transmit, Your Information and Your Special Data/
Criminal Disclosures to respond to any request from the FCA, the Financial
Ombudsman Service, HMRC, the Office of the Information Commissioner or any
other regulatory, law enforcement or governmental body.
● Need to access and process Your Information and Your Special Data/Criminal
Disclosures to deal with enquiries received from mortgage lenders and
insurance providers that relate to the service this Firm has provided to you,
including the payment of any commission or fees to us that may be linked to the
product you have taken out.
Your Information and Your Special Data/Criminal Disclosures will be retained by our Network either
electronically or in paper format for a minimum of six years and possibly for a longer period where
this is required to enable the Network to fulfil its legal and regulatory obligations.
If, you wish to understand in more detail what the Network will do with Your Information and Special
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.